We care about the health and safety of our members and our employees, so we’re committed to doing what we can to help “flatten the curve.” As a part of a critical industry, we are committed to providing excellent service to our members while strictly adhering to all state-recommended protocols. Even though your experience at Red Canoe might look a little different on the surface, we will continue with our normal banking operations. We’re working hard to make sure you don’t experience any service interruptions during this time. If you have any questions or concerns about your account, please reach out to us at (800) 562-5611.
Thank you for your patience, your support, and your membership!
We are open for drive-up banking service at all locations (bring your photo ID). Lobby access is restricted to appointments only until further notice.
Managing Your Lobby Service Needs
Call us at (800) 562-5611 to schedule an appointment if you need to:
- Access safe deposit boxes
- Speak with Red Canoe Financial Group
- Complete other lobby services that cannot be performed in the drive-up
Remote Banking Options
Download the Red Canoe Mobile Banking App to manage your account right from your smartphone.
Member Service Center
Call (800) 562-5611
Monday – Friday
7:30 a.m. to 5:30 p.m. (PST)
9:00 a.m. to 1:00 p.m. (PST)
Nationwide ATM Access
Access 30,000+ ATMs across the United States with your debit card.
Membership and Loan Applications
Be Aware of COVID-19 Scams
Scammers often follow the news headlines so they can take advantage of consumers whenever they get the chance. The FBI has reported a rise in fraud related to the COVID-19 pandemic.
Scams to Watch Out For
- Avoid offers from third-party sellers whose authenticity can’t be verified. Reports of price-gouging, faulty protective equipment, and fake test kits have been circulating the media for weeks. Shop trusted sources, and don’t provide payment information on suspicious-looking webforms.
- Research donation opportunities before you provide payment information. Scammers are always eager to take advantage of goodwill during times of crisis. Donate to local organizations or through verifiable agencies.
- Watch out for “investment opportunities” that seem too good to be true. False advertisements for valuable stocks can be used to steal account information and funds from trusting consumers.
Ways to Protect Yourself
- Do not trust any information about COVID-19 that doesn’t come from a reputable source. Visit www.cdc.gov or www.coronavirus.gov for the most accurate and up-to-date information.
- Do not open attachments or click on links in emails or texts that are sent from unknown sources. These can contain malware that can be used to infiltrate your device or steal your information.
- Do not provide your birthdate, social security number, account numbers, credit or debit card numbers, or Online Banking username or password in response to an unsolicited email, phone call, or text.