About Us

Top 10 Questions

• Who can join Red Canoe?

Membership is open to anyone who lives, works or worships in Washington State; lives or works in Linn, Benton, Marion, Polk or Lane counties in Oregon State; is related to a current member of the credit union or is related to any person eligible to join.

• Where are you located?

We have 4 branch locations and also belong to the Shared Branching Network to better serve you. Find a Shared Branch.

Mailing Address:
Red Canoe Credit Union
PO Box 3020
Longview, Washington 98632

Branch Locations:
Main Branch
1418 15th Ave
Longview, Washington 98632

2266 30th Ave
Longview, Washington 98632

33616 Pacific Hwy S.
Federal Way, Washington 98003
Mailing address: PO Box 3405, Federal Way, WA 98063

1012 34th Ave SE
Albany, Oregon 97322

Don’t have a branch in your area? Search for a Shared Branch location here.

 

• Is my PIN number for Online Banking and the 24-Hour Telephone Teller the same?

Yes, the PIN you received in the mail for Online Banking also works our 24-hour automated Telephone Teller system. If you don’t have internet access or are away from your computer, you can also access your account 24-hours a day with Telephone Teller.

 

• What is the credit union's routing number?

Our routing number is 323380821.

 

• How do I reorder my checks?

You can reorder checks online 24-hours a day on this website or you may call us at 800-562-5611 if you wish to speak to a Representative.

 

• What is your fax number?

Financial Services Department 360-578-5190
Consumer Loans Department 360-578-5190
Home Loans Department 360-578-5162
Accounting Department 360-578-5333
Insurance Department 360-578-5250
Collections/Adjustments 360-578-5389
Red Canoe Financial Group 360-578-5159
Administration 360-578-5387
30th Avenue Branch 360-575-8928
Albany Branch 541-928-2152
Federal Way Branch 253-874-4662

 

• How do I change my address when I move?

For the safety and security of your account, we ask that all address changes be made via telephone by calling 800-562-5611. Please remember to promptly change your address to avoid being charged a return mail fee.

 

• Where can I learn about employment opportunities at Red Canoe?

Red Canoe posts career opportunities on this website in the About Us section. We welcome you to learn more about the advantages of working for Red Canoe. Equal Opportunity Employer.

 

• Does the credit union sell vehicles?

Yes, the credit union does have vehicles for sale at our main branch. For more information, call 360-578-5327 or visit our online vehicle page.

 

• I’m having trouble with Online Banking; do you have an online guide?

Yes, Red Canoe has a trouble shooting guide to Online Banking.